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ITIL® 4 Specialist: Monitor, Support and Fulfil

ITIL® 4 Specialist: Monitor, Support and Fulfil

The ITIL 4 Monitor, Support, and Fulfil Specialist module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Incident Management Practice, ITIL 4 Service Desk Practice, ITIL 4 Service Request Management Practice, ITIL 4 Monitoring and Event Management Practice, ITIL 4 Problem Management Practice publications.

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