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ITIL® 4 Foundation

Express
$599
$669
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Price details

Base Price $669
Selling Price
$599
Overall you save $70 (10%) on this course
10%
off
  • PeopleCert Exam Voucher
    i
    Official voucher to schedule your certification exam with PeopleCert
  • Official Training Material
  • Official eBook
  • LMS Access Months
    6 Months
  • Exam Practice Questions
  • Free Expert Led Video Lesson
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    Free Expert Led Video LessonFree Expert Led Video Lesson
Prime
$999
$1500
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Price details

Base Price $1500
Selling Price
$999
Overall you save $501 (30%) on this course
30%
off
  • PeopleCert Exam Voucher
    i
    Official voucher to schedule your certification exam with PeopleCert
  • Official Training Material
  • Official eBook
  • LMS Access 12 Months
    12 Months
  • Video Recorded Session
    i
    Access recordings of live sessions to learn at your own pace.
  • Exam Practice Questions
    i
    Access a set of mock questions on the LMS to prepare for the exam.
  • Instructor-Led Virtual Classroom Training
Super
$1199
$1800
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Price details

Base Price $1800
Selling Price
$1199
Overall you save $601 (30%) on this course
30%
off
  • PeopleCert Exam Voucher
    i
    Official voucher to schedule your certification exam with PeopleCert
  • Official Training Material
  • Official eBook
  • LMS Access Lifetime
    Lifetime
  • Video Recorded Session
    i
    Access recordings of live sessions to learn at your own pace.
  • Exam Practice Questions
    i
    Access a set of mock questions on the LMS to prepare for the exam.
  • Take 2
  • Instructor-Led Virtual Classroom Training
  • 1 Year K-Prime Warranty
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    Re-attend the same course unlimited times for up to 1 year.
  • 3 Free Courses On LMS
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    Get instant access to 3 bonus self-paced courses on our LMS at no extra cost.
Confused?
Target Audience
Pre-Requisites
Exam Information
FAQ

The ITIL Foundation Certification is an entry-level credential for individuals looking to build a career in IT Service Management (ITSM). It is designed to help professionals understand ITIL® best practices and implement essential processes that align with the ITIL® framework. 

IT managers 
Process Managers 
IT Analysts 
ITSM Practitioners 
Practice Managers 

To pursue the ITIL Foundation Certification, you need: 

Basic understanding of IT services and IT environments. 
No prior ITIL certification is required. 
Willingness to learn ITIL frameworks and terminologies. 

Here are the key details about the ITIL Foundation exam: 

Duration: 60 minutes 
Format: 40 multiple-choice questions 
Passing Score: 65% (26 out of 40) 
Language: Available in multiple languages 
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Help your teams grow with personalized training programs and affordable pricing that fit your business goals. Build a future-ready workforce by boosting digital skills, technical know-how, and a mindset of continuous improvement.

 

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Frequently Asked Questions
How long does it take to complete ITIL training?
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The duration of ITIL® 4 Foundation Certification Training Course can vary depending on the training provider and the format of the course. Typically, ITIL Foundation training is designed to be completed within 2 to 3 days for classroom-based training. However, there are also online self-paced courses available that allow participants to complete the training at their own pace, which may take a few weeks or longer depending on individual study habits and schedule.
How often is the ITIL certification exam updated?
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In order to reflect changes in IT service management and to keep up with industry best practices, the ITIL certification test is usually revised on a regular basis. Updates might happen more frequently, but they usually happen every few years to make sure the certification is current and applicable in light of changing practices and technological advancements. For instance, the certification structure underwent major revisions with the release of ITIL® 4. To guarantee success in their ITIL certification journey, candidates must stay informed about any revisions to the exam syllabus and prepare accordingly.
What are the different ITIL training options available?
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Various ITIL training options are available to suit different learning preferences and schedules. These include: 1. Classroom-based training: Traditional instructor-led training conducted in a physical classroom setting. 2. Virtual instructor-led training (VILT): Live online training sessions led by certified instructors, offering flexibility and interactivity. 3. Self-paced online courses: Pre-recorded video lectures and interactive modules that allow participants to study at their own pace. 4. Blended learning: Combination of online self-paced study and live virtual instructor-led sessions for a comprehensive learning experience. 5. Corporate training: Tailored ITIL training programs designed for organizations to train their employees collectively. Participants can choose the option that best fits their needs and preferences.
How do I prepare for ITIL certification?
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To prepare for ITIL® 4 Foundation Certification, follow these steps: 1. Enroll in an accredited ITIL training course to gain a solid understanding of ITIL concepts, principles, and practices. 2. Study the official ITIL 4 Foundation certification study guide and materials provided by the training provider. 3. Utilize practice exams and quizzes to test your knowledge and identify areas for improvement. 4. Participate in discussions, forums, or study groups to reinforce learning and gain insights from peers. 5. Review ITIL publications and resources to deepen your understanding of IT service management. 6. Finally, schedule and take the ITIL 4 Foundation certification exam to validate your knowledge and skills.
How can ITIL training help in my current job?
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ITIL training can benefit your current job in several ways: 1. Enhanced efficiency: ITIL principles help streamline processes, reducing operational costs and improving productivity. 2. Improved service quality: Adopting ITIL practices can lead to better service delivery, resulting in increased customer satisfaction. 3. Better problem-solving: ITIL frameworks provide structured approaches to problem-solving, helping teams address issues more effectively. 4. Enhanced communication: Common ITIL terminology fosters better communication and collaboration among IT teams and departments. 5. Career advancement: ITIL certification demonstrates your commitment to IT service management best practices, enhancing your credibility and opening up opportunities for career growth and advancement within your organization.
What is ITIL used for?
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ITSM (information technology infrastructure management) best practices and guidelines are outlined in the ITIL (Information Technology Infrastructure Library). It is employed to better match IT services to business requirements and raise the general efficacy, efficiency, and caliber of IT service delivery. ITIL offers guidelines for service strategy, design, transition, operation, and continuous improvement, among other areas of ITSM. ITIL is used by organizations to manage risks, improve customer happiness, standardize and optimize IT processes, and make sure that IT services are in line with business goals.