Home

IT Service Management

ITIL® 4 Specialist: Collaborate, Assure, and Improve (CAI) Certification Training Course

Enhances Service Quality & Governance - Learn ITIL best practices to drive business success.
Focus on Key ITIL Practices - Relationship Management, Supplier Management, Service Level Management, and more.
Boost IT Performance & Customer Satisfaction - Apply ITIL principles for continuous improvement.
Certification with Industry Value - Validate your expertise and advance your IT career.

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

ITIL® 4 Specialist: Collaborate, Assure, and Improve

$833

$1190

30% off

✓
PeopleCert Exam Voucher

i
✓
Official Training Material
✓
Official eBook
✓
LMS Access
✓
Video Recorded Session

i
✓
Exam Practice Questions

i
✓
Take-2 3000 (Optional)
✓
Instructor-Led Virtual Classroom Training
✓
1 Year K-Prime Warranty

i

Target Audience

Pre-Requisites

Exam Information

FAQ

This certification is ideal for IT professionals responsible for IT service governance, continual improvement, and stakeholder collaboration, including but not limited to:

✓ IT Service Management Analysts

✓ IT Process Managers

✓ IT Service Management Consultants

✓ IT Operations Managers

✓ IT Service Delivery Managers

✓ IT Governance and Compliance Managers

✓ ITIL® Foundation Certificate in IT Service Management.

✓ Training must be completed through an Accredited Training Organisation.

✓ Number of Questions: 60

✓ Exam Duration: 90 minutes

✓ Exam Format: Multiple Choice Questions (MCQ)

✓ Pass Marks: 39 out of 60 (65%)